S3:E4: Customer Experience Wins The Pressure Washing Game

Want to win more jobs without buying another fancy surface cleaner? We break down the simple system that turns first calls into loyal clients: fast quotes, clear expectations, friendly communication, and a CRM that does the follow-up you never have time for. Instead of chasing specs and spraying jargon, we focus on what homeowners actually value—trust, ease, and a smooth experience from hello to five-star review.

We start with the funnel and show how digital beats driveway flyers: short proof-driven videos, clean Google profiles, and copy that speaks to outcomes, not equipment. Then we walk through our quoting philosophy: speed over spectacle. Most residential work can be priced in minutes with images and a few clarifying questions, while in-person visits are reserved for bigger, complex projects with real upside. Along the way, we share the scripts and tone that lower buyer anxiety, handle bleach or plant questions without getting defensive, and set limits so the job ends with a smile instead of a dispute.

The real engine behind it all is a modern CRM. We detail the automations that keep clients informed—confirmations, day-before reminders, on-the-way texts, and post-job review requests—plus 7-day thank-yous, neighbor referral nudges, and annual check-ins that feel helpful, not pushy. You’ll hear how we run decentralized crews, keep branding tight from trucks to uniforms, and protect reputation by honoring quoted prices even when we misjudge scope. Education over pressure, systems over heroics, long-term trust over short-term wins: that’s how you stand out in a crowded market and build referrals that compound.

If this playbook helps, tap follow, share it with a friend who needs a CRM nudge, and leave a quick review. Your feedback helps more owners trade guesswork for a growth system that actually scales.

Transcript

Framing The Focus: Customer Journey

SPEAKER_00 0:32

What's up, guys? It's Matt Jackson at Claysmith, and we are the Wash Rose. Thanks for tuning in. This is gonna be uh, I guess, the last weekend of January. So uh episode four of season three. And it's crazy that January is already almost behind us, and we're already getting into like the February start of our our spring season. So for this episode, we thought it would be a great idea to talk about uh we'll we'll kind of dial this one back. And instead of being high level, let's be like what we do when we approach a job, what we do when we show up at somebody's house, like very operator-minded, very much that will resonate with most of you guys who go out and you're in the field and uh you you're you're dealing with the customer, like the customer journey from the start to the finish, and how to get our Google reviews and how to grow the business word of mouth and all that kind of stuff. So you want to kick this thing off, Clay?

Why People Skills Beat Equipment Specs

SPEAKER_01 1:23

Absolutely, yes. There's a lot of guys that are probably listening, and there's a lot of guys that probably ain't listening to uh everybody's on different levels. All of our audience, we're all different levels. There's there's guys that are on mining levels, Matt, or mining mats level, there's guys that's below us, there's guys that's above us, way ahead of us, but we want to try to cover everything that goes along with this business period. Like there's a lot of guys that uh that maybe even above us that make do a lot more revenue than we do that are still trying to wing it with customers, they're still trying to figure out processes, they're still trying to figure out uh different things, and we have some great ideas that we'd like to pass on to everybody. So, what are you doing when you pull up to a job? I think it's very important. First impressions are very important, having processes in place are very important. Um, from the time that you answer the phone um for a quote, you are basically doing a job interview. You are you basically need to build trust with that customer. You need to make them feel comfortable. You don't want to sound like you don't know what you're talking about, you don't want to uh you you just don't want to sound ignorant. You don't want to sound like you've never been had a conversation with anybody, you want to sound very professional because, like I said, it's almost like a job interview. You want to build that trust with the customer, you want to feel you want to make them feel like they know you when you show up to their front door. And that's been one of my goals ever since the beginning. But I also had a sales background. So I knew how to match people's energy, I knew how to find common ground because obviously the whole world, everybody doesn't get along. You have to find the common ground with the person that you're dealing with and figure out how to get along with.

Turning Leads Into Trust And Reviews

SPEAKER_00 3:08

Exactly right. And and that's big, especially in the space where a lot of guys are blue-collar, a lot of you guys are great technical, or you have jobs that are more like use your hands, don't want to talk to people. That's why I do this. But if you want to eventually grow and make this into something, it's gonna be a people skills business. Nobody cares about how well you can wash a house, nobody cares about how many gallons a minute your machine is. People care about do they like you, do they trust you, and do they believe in you enough that they're willing to let you clean their most expensive resource, which is their home and property, and do so and then pay money. So, like in a very competitive space like pressure washing, it's extremely important that you're able to not only go about this knowing the technical and how to do the cleaning, but how to communicate with the customer and how to run the entire situation from like, okay, I got the job, now what? That's that's where everything happens. Like you can you can just be a word of mouth, you can be a Google lead, somebody can land upon you and then hire you because they like your price, and then from like the start to the finish, it's just a dumpster fire. And then that's how you lose a reputation, that's how you don't get word of mouth, that's how issues happen. So if you guys are in that stage, or if you just want to think how can I position myself better as a business to grow this and be more of like a local favorite, this is gonna be a great episode for you guys. But to Clay's point, not everybody's born or not everybody has sales experience or sales background. So like speaking with people, understanding people's energies, understanding like what people actually want. They don't want to know your softwashing technique, they don't care about whether or not you have bleach, they don't care about oxidation removal. They want to understand, like, hey, I have a problem and I want you to fix it. And it's important that we start that communication from the very start. So the expectations are set. We're able to over-deliver those expectations and then we make the customer happy. And at the end of the day, if we over-deliver, meaning like the customer says, My house is dirty, I have no idea what's gonna happen, you lead them down the road where you educate them, they trust you, they feel like they know you, and uh they're excited about the outcome, and then you overdeliver and the outcome looks great, and you make it easy for them, they're gonna wanna spread your name out there. They're gonna they're gonna want to give you a tip, they're gonna call you back. And a lot of people don't have that. A lot of times you see, especially in these kind of unlicensed trades where everybody's in it, oh, the last guy didn't do a great job. Or like this guy, he answered the phone, but he never gave me a quote. Like, there's so there's so many stories that you guys have heard. You probably get jobs because you answer the phone. Like the biggest thing in this business is the follow-through. And what we want to talk about this episode is how to follow through with a customer. Like what we do from start to finish to get the Google reviews, to get the best in the upside, to get the traction that we've gotten over the years. And you're not gonna get it by having the fanciest equipment, you're not gonna get it by being kind of a grumpy personality, you're not gonna get it from being a oh, like woe is me victim. It's gonna it's gonna have to come from like trying to be the light to that person every time you interact with them, trying to be like a friendly face, trying to be excited, trying to hype yourself up even if you're not that type of person. Don't be the grumpy old tradesman who's like, oh, well, I don't want to talk to people. I'm just gonna clean their house. Nobody cares about that. The value is created from that whole transaction that Clay and I are gonna discuss on this episode.

SPEAKER_01 6:42

Yeah, so it's 2026. No matter what day you're having, no matter if you're sick, you don't feel good. Uh you and your wife was bitching at each other the night before. Y'all, no matter what you have, you have to set everything aside. And when it's go time, it's go time. So it's showtime. See a lot of people, they would say it's showtime. When I went to close a deal, it's showtime. And whenever I had uh guys working for me in the car business, I'd tell them it's showtime. Like you everything else goes away. All I'm worried about is closing that deal. So, in other words, in this pressure washing space, all you're worried about is your customer. You're only worried about that customer. Everything else goes away. When it's time to do what you need to do for the customer, the customer is most important. So, what we like to do is basically we create a funnel. We've talked about it many times. We create something that grabs that customer's attention, whether it be a Facebook post, it be a video we posted on Facebook, um, all these things that I'm telling you are free. Um anything you put on any of the social media platforms, any of the groups, or if you take it to another level, you do paid marketing. You're on Google, you're on the uh TV, you're on your own anything that you can pay for, uh postcards, newspapers, magazines, whatever, right? You want to create that funnel. You want to grab grab the customer's attention. So once that customer calls you off of whatever you've created, that funnel that we talk about, then they're gonna call you, right? You're gonna grab all your information. All that information is time that you've put in. That's not free information. You have put your time in creating that funnel in for that information. It's very important that you're um you take care of that information. Just like you take care of your kids, you take care of your dogs, you take care of the money that you put up in your house. It's very important that you take care of that information because that's your time and effort and money that you have worked hard for. Work hard for in different ways. It's not going out and pressure washing the house because you haven't done that yet, right? It's a different kind of work, it's the most important work that you can do in this space. And like we've said time and time again, people are out worrying about the pressure washer they have, or the hose they have, or the gun they have, or the uh surface cleaner they have and having all these nice things, but the things that I'm talking about right now are the most important.

Showtime Mindset And Lead Funnels

SPEAKER_00 9:05

Exactly right. You guys are fixated on being sold on what the equipment manufacturers have done to you, which is no different than what our objective in this episode is to get you guys to do for your customers. You guys have bought on to I need this piece of equipment, I need this process, I need this t-shirt, I need this truck, I need this, I need this. You were sold on something. The objective here is to understand how to sell your customer journey, how to sell the customer from the first touch point to you, which like Kelly said, could be a website lead, could be you answer the phone into once the job's completed and then or after the job's completed. So you can pressure wash a house, an employee can pressure wash a house, you spray bleach on it, you rinse it off, it looks great. But people are less concerned about that than they are on the experience of like, oh, this guy was great. Here's his story. He cared about me. He was very um Johnny on the spot when it came to any questions I had. He made me feel comfortable about the questions I raised. Cus customers don't know. They usually hear stuff that may be like a lot of laced in fear stuff. People are like, Oh, you can't use bleach, like that's dangerous, it's gonna kill your plants. That's just an uneducated customer. Our job as a professional is to come in and educate somebody. So never take offense to when a customer asks certain questions because it has nothing to do with you. If you take offense to something and a customer is like just asking you questions, trying to get you to build faith for them in yourself, sell yourself to them. Like and you get defensive, you've already lost. Like we want to, like Clay said, sometimes we get customers and they're like they've had a bad experience in the past, or they feel like they've been ripped off, or they don't want to be ripped off, or they've heard like stuff that's not true. Then it's our job as a professional to, in a uh like positive, uplifting like tone and energy, make them make them trust us, make them like us, and say, hey, look, I understand completely, Mr. Customer. Like, agree with them, educate them, and then say, based upon like, hey, our our reviews, we've been doing this for so long, our employees are trained. Like, what you what you think is a problem, no worries. Like what I'll do a lot of times is like exactly right, that that is a problem if you don't hire the right person. And in our industry, a lot of people are bad because they don't have the training, they're not the washbros, they're they're not as dedicated and committed to the customer experience as us, so the customer is gonna perceive them as negative. They may do a great job, but if they weren't uh communicating correctly, if they weren't being upbeat, if they weren't positioning themselves as like a top-tier premium brand, uh the customer's not gonna care. And to Clay's point, like if you don't know what to look for, you're it's like unconscious ignorance. And it's not your fault. It's your fault though if you know better and you choose not to act on it. Like, don't be stubborn, don't be set in your ways, don't say, Oh, I've been doing this for 20 years. Like Klay said, it's 2026. There's 16-year-olds out there making a million dollars a year running pressure washing businesses. Like this is the internet day and age. People are on TikTok, people are on YouTube, people are touching a huge mass of people. If you're leaning on the old cliff flyer, if you're leaning on the door knocking, if you're leaning on the the the kind of spammy type stuff, that's been so played out. It's important that you aren't like becoming noise and and and annoying a customer. Because if you're starting that connection off on an annoying them or harassing them, it's hard to pull yourself back out.

SPEAKER_01 12:39

Yeah, speaking of the clip flyers, I can't tell you how many houses I wash. I go and I go to knock on the door to let them know that I'm here to do my walk around with the customer. I can't tell you how many have been in the driveways. So they definitely do not work. It's 2026. It may work uh what one out of a thousand that you throw, maybe if you're lucky now. Um, a lot of people look at it as littering, um, which it pretty much is. So it's 2026. Back in uh my parents were entrepreneurs when I was growing up. I remember they could just buy a Yellow Pages ad, and that was all they had to do. Now it's 2026, everything's digital. You have to find those platforms that work good for you and your company and fit good for you to uh as far as your budget, as far as the clientele you want to get in front of, and whatever works best for you and your business. And um, it's just very important. All the processes you put together, like I said, creating that funnel, whatever that you can create to make it successful for you and your brand. And then um making sure you have a CRM. I've said it time and time again. If you've listened to all of our episodes, make sure you have a CRM. Me and Matt use House Call Pro. Um, you can do so many cool things in there. Matt's got a bunch more things than his that I have in mind that I still uh probably need to sign up for. Um, but even just having the basic one will take you so far as a business owner. Um, just having the basic setup, basic plan because you set all your customers' numbers, your emails, their names, their addresses. And when that customer calls you back, I have one today that said, Hey, Clay, we'd like to go ahead and get on your books for this year. All I had to do was look up their name. I just verified they still lived at the same address, still had all their information, and it just saves the shortcuts. And people, that's another good thing. The customers feel good that you already know where they live, you already have their information. And okay, they feel more comfortable. You have that trust. Um, and it just takes you a long way, right? So um, another cool thing about the CRM is whenever we're on the way to the job, I'm able to click on the way, it notifies the customer, hey, Clay's on the way, or hey, whoever's working for me is on the way. And then you can set up your um day before reminders, you can do your yearly follow-ups, you can do all that stuff in there, and it's it's super cheap for what it all does. It generates free business.

Ditch Flyers, Go Digital And Targeted

SPEAKER_00 14:59

Exactly right. It's multiplying yourself so you can communicate better with your customers. And at the end of the day, if you communicate well with people, you will exceed their expectations. Too many people are not focused enough and committed enough, like like we talk about all the time. This is a full-time gig. You got to use the most recent tools because if you're competing with me and Clay and you're not using a CRM that automates with people and tells people when you're coming and tells people when they need to submit a Google review and sends them a postcard seven days after their service with a thank you note and saying, here's here's something to give your neighbors for a referral code, and then here's a year follow-up on that, and then here's a two-year follow-up, and here's another card. If you're not staying on top of your customers, you're gonna be losing because you don't want to fight this like we're we're not here throwing a clip flyer and then forgetting about you. We're not here doing pen and paper CRM. We're here with company branded stuff, contracts laced in it, looking like a Fortune 500 company. Like our objective is to look like a big company. People trust that. And you communicate well, you do a great job, you're friendly. Uh I get more compliments, more Google reviews from having friendly technicians than I do from somebody, oh, you cleaned all the oxidation off my gutter. People don't care about that. But if they say that guy was a great guy, he was a college kid, he was hungry, ambitious, he was kind, you communicated well, that's somebody I recommend. We have this game backwards because when it's so flooded with people, you have so many hungry people that start this and they burn like I think the difficult thing about this type of business is there's so many people that jump into this, they're so fresh, they're so eager, they're the part-time guys in the summertime that you have to do something to differentiate yourself from that. And by setting yourself up as a legit a legitimate business with the branding, with the CRMs, communicating correctly with a customer, you're setting yourself up to be different than like the owner-operator pen and paper. And and then like we're we're not trying to like hate on anybody, but uh to Calais's point, it's 2026. Like you're operating on 2005 technology. 2005 was a lot easier to pressure wash. If you want to be competent and compete in this world, you're gonna have to use the tools and and and handle yourself like the professionals do in today's world.

SPEAKER_01 17:17

And yeah, I I think that one of the biggest things is a lot of people have egos and they're scared to ask for help. And I mean, I was kind of that way at the beginning because I was really good at what I did before, right? So I had a lot of confidence. I'm like, okay, if I can go out and I can uh run a million-dollar business, you know, multi-million dollar business, we did millions of dollars in the car industry, but if I can run that, then the pressure washing is nothing, right? And I would say that uh the stress that I have now is more than I ever had in the car business. So um it just takes a lot more effort. You gotta definitely be on your P's and Q's, you gotta dot your T's, you know, dot your I's across your T's. Um, you definitely want to be on top of your game. You want to look professional, make sure all your brand flows in together. Everybody loves that my truck and my uniforms um blend in together. Uh I don't know why. That's just a branded thing, I guess. Everybody loves the bubbles and all that stuff. Um, but another cool thing about the CRM, going back to the CRM, is um when you have employees, when you get to that point, when you go to employees, the the technicians that I have, they can stay at home. We don't have to come to a shop. I don't have to see them. They get a gas card. I schedule all of them jobs into the CRM and they just leave from the house. They don't even have to come to a shop. Um our chemical place, they just go and fill up. I don't have to see any of them. And if they have an issue, all they have to do is call me. But it's just it just makes it very easy. Your business could be set up on autopilot, and like I say, it generates free leads. Very professional.

CRM As Your Silent Sales Team

SPEAKER_00 18:56

Exactly right. And then so, like, so much of the job is what we just discussed. It's it's the the contact with the customer from the very start, what they see your brand online, how they how they speak with you, how you handle the conversation, how you get the quote. And then once you're in the system and you get follow-ups, it's like, whoa, he told me this is the price, this is when it's going to be. And then I got a text and an email follow-up confirming that. Day before, they told me again, hey, here you go. Here's some frequently asked questions, just so you know what to expect. Here's some uh things to do so you're aware what you have to do, whether you're home or not. And then on the way text, so so people are like, This is this they have kept me in the loop the entire time. We get there, we try to Klay's really good at this. He tries to do a walk around with the customer, he makes sure that he points stuff out that if you're quoting it online like we do, make sure that the customer is aware of what can and cannot get cleaned. The worst thing to do in this business is to set the wrong expectation and under deliver. So we want to point out what we can clean and what we can't. A lot of customers don't know the difference between oxidation and algae. They think, oh, that's just dirt. Sorry, that's not. That's a different service. We don't offer this, or maybe it needs to be painted, or you've got red clay stains in your driveway. You didn't pay pay pay for that service. Here's a way to do this. Like address concerns, point out stuff, be the trusted advisor to the customer when you first make contact. It builds value in your company, and you can set the expectation and correct the expectation if need be beforehand.

SPEAKER_01 20:30

Yeah, a perfect example. I was out cleaning a patio the other day, and the lady thought that uh our pressure washer was going to get up the rust stains in our patios. So I set expectations with her. So we may or may not be able to get that out with some uratic acid. We tried and we couldn't get it all the way out, but it did look better, and she was happy. I have never not got rent off a job because I told a customer that I couldn't clean something. You know, so uh that's just setting expectations is is one of the key things in being successful at this, knowing what to look at. And it's time in the game. You know what you can clean, you know what you can't clean, and you know what you can do about it. Uh, but the biggest mistake that I see people make or I hear people make is uh they'll they'll get out to a job. And if you quote it online, like me and Matt do, sometimes we'll undercut ourselves. We'll get there and we're like, damn, I just messed up. But they all even out. And the biggest mistake you can do is try to charge extra when you get out there. We keep our word, we do what we say we're gonna do, and uh the customers feel great about that as well. Um, but um I know that there's a lot of gurus out there that are selling the process of take the phone call, go out to the customer, give a quote, try to hard sell them on this, upsell them on that, be there for 30 minutes, sit down at their kitchen table with them and do all this stuff. Um, but I don't think that that works anymore. Especially when you have a customer um call somebody like me or Matt, and we're able to get them a quote in 10 minutes when you're telling them that you can get there in the next day or uh two days down the road. We've already been there and cleaned their house and got out of there. And um, I just think that now in today's age, you want to be Johnny on the spot. You want to be quick, you want to go ahead and get it, and you're you're you're not making as much money as wanting to go out there to upsell everybody.

Educate Clients And Set Expectations

SPEAKER_00 22:19

And think about what is your time worth. Because I imagine if you're doing this yourself, you don't have a salesperson doing it. So you go out there and you say, Oh, I sold this house at 700 bucks, but you spent half of a day between getting out there, talking to the customer, putting a quote together, and then more likely than not, losing the bid to somebody because people care more about like again, let's be completely honest. If I'm searching for your service in the area, like pressure washing near me, I'm probably gonna call the first three people I see, whether it's me, Clay, somebody else. If you're you're scheduling an appointment and I give you a price over the phone that fits in line with your minded, like your mindset of a price, you're like, Oh, I'll pay 500 bucks to have this clean. Okay, I'm not gonna wait for that next guy. Like Clay says, we make a motion, we like in the in in today's day and age, we make emotional decisions. You can like somebody, but if somebody says, Hey, I got an opening tomorrow, actually, for 500 bucks, I can do it, and then they look at your profile and you've got 500 Google reviews, and the guy going out there trying to hard sell people in their living rooms is making has a very bad online presence and doesn't do as much online, you're gonna lose every single time to that guy. Like I get it. We have certain thresholds where we will go out and quote in person. We do a lot of stuff for commercial in person, but there has to be minimum thresholds of like a thousand dollars or fifteen hundred bucks, or there's there's a a greater upside than that one job. So we're not over here looking at a 3,000 square foot house and saying, Yeah, we'll quote that in person. No, we won't. I tell people all the time, and I've been able to close people who who push back and I think, oh, I want you to look at it in person. I said, more than happy to look at it in person. Just so you know, when we quote in person, our price point starts at a thousand bucks. If you're comfortable with that, we'll come out and quote. That way we can walk you through everything. But if you just want something simple, I can do this for that. Most people are shocked if you say that. Most people are like, Oh, I don't want to spend I I I don't care for that. I just want this done. Or a lot of times I'm like, send me a picture. I had a guy the other day, he's like, I need you to come out and take a look. It's a painted brick house with or a lime wash brick house with like red clay all over the foundation. I say, sir, we're we're we're gonna pass on that because that's a liability to us. And we're we're not specialized in that. So I'm not gonna go out, waste my time to try to walk a house with somebody and and then there's no upside, there's no ROI. Like Clay says, a lot of times these gurus they'll tell you, hey, make thirty thousand dollars a month brush washing, do 30 jobs at a thousand dollars a piece. That's great. You make a lot more money if you do it our way than if you do it that way. You can scale this, you can't scale that. If you have to be involved in every little decision like that, it's not it's not a business, it's just a job, and you're tied to it even more than if you do it the model that we do it.

SPEAKER_01 25:18

Absolutely 100% agree with everything you just said, sir. Um, the biggest thing uh that I've noticed, uh like you said, with a time thing, is you're gonna spend half a day giving a quote. Well, to be honest, I can quote a job in about 30 seconds. I can have it to them. I mean, within five minutes from the time I get off the phone with them. So um it's it's uh hit or miss. And it very rarely do I underquote a job. Like I know how long it's gonna take me, or one of the guys that I have working for me, I know how long it's gonna take to do the job or should take to do the job. And every now and then we will mess up. You know, we have to wait on water, or uh, there's an addition to concrete that we didn't realize that there was that wasn't in the Google Earth picture. Um, sometimes those things happen, but the biggest thing I do is always stick to my word.

SPEAKER_00 26:07

Exactly, because in the end of the day, your word matters more than anything else. Uh, like say you're doing a project and something happens, be the better person. Don't say, Oh, that wasn't my fault. If the customer is upset about something, try to make it right. Whether it's sending an electrician out, fixing something, replacing something, like your reputation is more expensive, damaged, then fixing whatever you could possibly fix. And that's the thing too. Like, you need to be more long-sighted versus short-sighted. A lot of times, like we live in this like go, go, go rush. We're we're thinking reactively. We want to think proactively. We're not so like, oh, I gotta do this, I gotta do that. If 10 people in your market are doing the exact same strategy you're doing, you should probably try to do something different because in the eyes of the customer, you're the same as them. And if you're trying to be high-ticket or charge so much for this and you're just copying a formula, you're probably not gonna win. So figure out what works with you, figure out what works for your time investment, and whether or not you want to scale or not. Like we're all about going out to see a property if we're gonna make three grand on it. But I'm not gonna show up for a$500 job.

SPEAKER_01 27:15

Absolutely, it all boils down to what your time's worth. So uh we appreciate everybody listening, appreciate everybody following us, appreciate everybody who listens every week. Make sure you follow all of our pages: Apple Podcasts, Spotify, YouTube, we're on all the platforms, whichever's easiest for you, right? So we have the free uh the Washbros group on Facebook. Make sure you go and join that as well. We're trying to grow that little community. We have the school community. Um, you is school. Someone's school.com go make your profile. There's a link on our Facebook page, right, Matt?

Quote Fast, Skip The Kitchen Table Pitch

SPEAKER_00 27:49

Yeah, link on the Facebook. So if you guys are driving or you're working, just go to our Facebook page, the Wash Bros Podcast on Facebook. You got like 800 something members in there. All the links are going to be in the top, and then we also have a website. So uh powerwashing.com is a URL, but we switched over to Washbrospodcast.com. So keep it simple. If you guys like us, don't know where to find us, go to the Washboro, like just go Google Washbros Podcast and we'll pop up. And we've got links to our school community, our Facebook page, and um the the content we got too. So if you guys listen and you know we got books on Amazon, whether you're just starting out and you're trying to go full time, you can pick up no pressure pressure washing. That's gonna be uh both both both of these books are like free on Kindle Unlimited if you have it. So if you just want a quick read, about 80 pages on this one. And uh it teaches you like everything you need to know, how to start your business, how to get to$100,000, how to be an owner operator. And then the second one we just released this year is gonna be the Washburse Blueprint. That's gonna be the story of Clay and I, pretty much, with 22 steps of how we've grown our business, what we've learned, mistakes we've made, that way you guys don't have to make them yourselves. Both are available on Amazon. Like Clay was saying, go to our communities. You got links to all this stuff. And um, exciting thing with the Washbros Blueprint. If you guys are following us, you probably know that we will be uh giving uh away 50 books. So uh make sure to send pictures to us, tag us on Facebook, listening to our podcast, and uh we'll DM you and we can send you a book in the mail.

SPEAKER_01 29:23

Yeah, appreciate everybody uh that listens, like I said earlier. Make sure you post those pictures of listening to our podcast, like Matt said, so you get your books. Appreciate everybody got everybody listening. We'll see you in the next one.

SPEAKER_00 29:36

Sounds like a plan.