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The Wash Bros Podcast
Join The Wash Bros, Matt Jackson and Clay Smith, as they talk friendship, business, and how working together as owner/operators of competing businesses has helped them achieve even greater success.
The Wash Bros Podcast
Season 2: Episode 14: Top 5 Tools That Make Us Money!
Money is the measuring stick of business success, but which tools actually drive revenue in pressure washing? Forget what the YouTube "gurus" are selling - we're breaking down the five critical investments that have transformed our companies from weekend side-hustles to thriving enterprises.
At the core of any profitable pressure washing business sits a robust CRM system. Before upgrading to fancy equipment, we invested in tracking software that allowed us to farm our existing customers year after year. When new customer acquisition costs $50-60 per lead, the ability to nurture relationships with past clients through automated follow-ups delivers tremendous ROI. Your existing customers already know, like, and trust you - they're the foundation of sustainable growth.
Professional websites serve as your business's face when you're not around. While many newcomers try to save money with DIY website builders, this approach typically backfires. Google penalizes slow-loading sites, and potential customers compare your online presence against competitors. Would you trust your home to a company with a sloppy, amateur website? Investing in professional web design pays for itself many times over by converting more visitors into paying customers.
Equipment matters, but not in the way most beginners think. Start with a modest 4-gallon-per-minute machine and focus on maintenance rather than upgrades. Something as simple as a $10 downstream injector or $1 O-ring can shut down your entire operation if you don't carry spares. Smart professionals always keep backup parts readily available to prevent costly downtime.
Perhaps surprisingly, networking with competitors has generated substantial revenue for both of us. By collaborating on larger jobs, we've tackled $6,000+ projects that might otherwise be beyond our individual capacities. This partnership approach allows us to share expertise, cover for each other during emergencies, and strengthen our businesses together rather than fighting over scraps.
Ready to take your pressure washing business to the next level? Join our community of growth-minded professionals in the Wash Bros Facebook group, where we share strategies that actually work in the real world - not just theories from someone selling courses instead of cleaning houses.
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what's up, guys? It's matt jackson and clay smith and we are the wash bros. Thank you for tuning in this sunday night for, uh, our mother's day edition. This is going to be episode 14, and we're going to be talking about the top five tools that made us money this year.
Speaker 2:Uh so you want to kick this thing off, clay yes, sir, I got mine wrote down ready to talk about it, excited about it, because money makes me excited. I know it makes you excited too. We were just talking about it. So, um, top tools that made me money.
Speaker 2:First and foremost, I want to say it's my crm, house call. Talk about it every episode, how the CRM makes me money. I'm able to track everything. I'm able to get paid through House Call Pro. I'm able to, when I say, track everything. I'm able to report everything.
Speaker 2:I can look up how much revenue I've earned this week. It literally breaks it down by the week, the day, the month, the year. You can compare to last year. If you're down on numbers, you can say, okay, I need to. I don't know. If I'm down a little bit, I need to see what I need to adjust to be able to make that money. It tells you your jobs completed, your average job size and you can compare it year over year and the total new jobs book. I'm actually looking at it right now. So I got a good cheat sheet, but I feel like it's a necessity. Matt, if you don't have a CRM, you need to get a CRM. Very important. You want to be able to track that data. You want to be able to talk to your customers. Keep all your customers' data, just because I mean every customer costs you money, every customers data, just because I mean every customer costs you money, every lead you get. You need to make sure you're logging because it costs you money.
Speaker 1:Exactly.
Speaker 2:And this is one of those of those things we always regret.
Speaker 1:We look back when we first started our business and we're like the pen and paper guy or the Google sheets guy and you're like, hey, I got the address and I got like a phone number and that's all I got. And then we're like, man, there was a 100 or something customers that if we had in our CRM it could automate mailers for it, it could automate email follow-ups. And you're probably the same as me when we'll do an email campaign through our CRM or through MailChimp with the information from our CRM, or even postcards through our CRM. You'll get repeat business year in, year out. And that's farming those customers that we talk about every episode. It's okay If it's 50 to $60 for a new customer, for buying that customer on Google or say you're doing your TV stuff. There's a lot of investment in that. But like those customers that we have in our CRM, they know, like and trust us. They use us year in, year out. They're the best type of customers. This is the time of year where you get the Google reviews again, because you got the customers. They're like, hey, we use you every year. These guys are great, keep it up, and you get the tips. They're easy to deal with.
Speaker 1:You know the house and what you're probably realizing too is like when you're washing these repeat houses, it's a lot cleaner than it was the first time we washed them. And I got my guy, ryan, who he has washed these houses two years ago, three years ago. We're starting to see them coming back because we've been farming this list through like follow-up campaigns and email campaigns through our CRM and he's like man, it takes half the time to clean this house because I've already been to the house, customer knows what to expect and the house is clean from last time. So, like Clay says, crm, when people ask like oh, like, what's the most important tool, you should have Number one without question to CRM. And like, like he says, we both use house call pro. It's great for our size businesses. It's helped us grow.
Speaker 1:And also Google reviews like Clay's got a lot of Google reviews. I've got a lot of Google reviews. We do the same system to accumulate Google reviews and we're not even thinking about it. Like, the Google reviews just come to us because the systems in our CRM automates everything, sends everybody a request, and I've got 500 reviews, clay's got four, almost three 400 reviews. So we're pretty much neck and neck just because I started a little earlier than he did, but we're following that same system. So highly recommend getting a CRM setting it up to work for you, and that way you can grow your business and not struggle to get ahead while people like Clay and I are using a CRM. What would you say? Another good tool is, besides the CRM Well, I was just thinking about that.
Speaker 2:So another good tool and it's worth every penny is your website. You want people to be able to find you. You want people to be able to fill out their information. You want people to be able to take a look at some work that you've done. You want them to read about you, read about your story, read about how you got started, maybe read a couple of reviews that your customer left for you. You want them to be able to click that tab that says get pricing or get a quote, or however you word it. You want to be able to click it on there and you want them to be able to. So, basically, how we have it I know Matt has it the same way the customer goes on your website, they fill out the form and it comes to you via email or text message. Once you get that, you send it straight out to the customer, reach out to them, let them know hey, you're going to be giving them a quote. However you prefer to do it, I prefer to reach out to the customer and say hey, just wanted to say hey, thank you for filling out our form online. We're going to get you a quote as soon as possible, just so I can give you an accurate quote. What is the scope of work? Right, if they did not list that, that way you can give them an accurate quote. Cuts out all the bull crap.
Speaker 2:And the thing with a website is you do not want to do one of the WIC sites. Don't go cheap on the website. Just take my word for it. Make sure you do it the right way. Me and Matt use the same company. We use 180 sites. Ryan is good, check them out, tell them we sent you, but well worth the money. The thing with the website is you don't want to go the cheap route because the websites are slower. They don't rank well with Google. Google and slow does not get along. They want to take care of the client that's searching for you. So you need to make sure that you do your part. Spend the money, don't go cheap, invest in yourself, believe in yourself and just do it the right way the first time.
Speaker 1:Exactly and from a brand perspective, if somebody's Googling everybody and there's five companies that they're looking at comparing each other, they're going to look at the guys who's got the best website. And I did a job the other day in Pickens, outside of my area, but it was a roof wash. It was like a $500 single side of a roof and I was there for like 20 minutes just soft washing with my hair 45. The roof cleaned up all the streaks and I was like so how'd you find me like? Normally I don't go way out to like, way out to pickens, almost near lake kiwi, to do a house service. And he's like well, I liked your website, your branding look really professional. So it's like okay, um, like we all talk about, like in-person quotes and and all this stuff, we want to like, woo and sell the customer.
Speaker 1:It's funny on one of the facebook uh pressure washing groups you get the question of like oh, I don't have time to do in person quotes. And you get these people who are obsessed with in person quotes oh, I can sell this, I can sell that, okay. And then you look at their online presence and it's absolutely atrocious. Instead of trying to like, spend your time wooing and trying to sound professional in person with a customer. Get that website dialed in correctly so all the eyes that you funnel to you with your marketing is going to be like really professional, high end website. You invest in your image and your brand. Like you have to do this stuff to differentiate yourself from everybody else, because everybody else is in this game to win. And if you're not doing everything you can to have a professional website, make it really easy, make it rank well on Google. You're just going to be irrelevant. And if you want to play the game of door knocking in the springtime and trying to catch a couple of neighbors who are needing a house pressure washed, that's one thing. But when you are stacking a business, building up momentum and doing high volume, like Clay and I, you can't survive on that.
Speaker 1:People are always looking at websites and looking at comparing and contrast these guys. Oh well, this, this pressure washers website looks like he made it. Like Clay said on Wix, it looks terrible. You're using stock images. You don't have any pictures or stories of yourself. You don't have an easy call to action. You don't have an easy way for somebody to reach out and connect with you.
Speaker 1:You don't have social proof with all those reviews that we talk about. You don't have videos. You don't have, like featured on as clay was on TV or like a journal article that you had done. So like people get it all backwards because they're so fixated on on like in person quoting what scripts do I say? But they don't folk, they don't want to spend that thousand to $5,000 on a professional grade website. That's going to be their literal face of their business, that's going to be their little face of their business. So like CRM, super important website. Those were the first two things that we both invested in before we got an eight gallon machine, before we got all this fancy roof soft wash, because that was what propelled ourselves forward and differentiated ourselves from the rest of the guys in our area who didn't do that.
Speaker 2:So the branding is more important than buying the fancy equipment up front. Highly recommend doing it the right way and not the backwards way, because when you because it's easy, when you're, when you're youtube in or you're whatever you're listening to other podcasts, you're following other guys online that may have caught your attention and just trying to learn the business and trying to learn the pressure wash, you can be steered the wrong direction by somebody that's not doing it the right way or they're not successful themselves. It just looks successful online.
Speaker 1:Exactly, and a lot of times people want to be the technical guys or be cautious of who the customer is. If you're online and you see a guru online, they're posting all this stuff. Their focus is attracting you, the fellow pressure washer, to think that they're a guru or they're an expert. But are they attracting customers who are like searching for their pressure washing services? When you look at guys and want to follow guys, are they actively like dominating an area or are they trying to sell you that they're dominating an area? Are they trying to sell you that like they're an expert or a guru? And then you look them up online and they don't have any great track record of pressure washing success and I think that's a big thing.
Speaker 1:In this kind of like, we always joke the guru era of Facebook.
Speaker 1:Somebody figures out they can make $10,000 in the busy season and they figure out whoa.
Speaker 1:It's a lot more expensive and more difficult than just that to pressure wash. So I'm going to sell people on how to pressure wash and I'm going to sell you a course or I'm going to sell you a marketing service or stuff like that. So figure out to like who is your ideal customer, who are you going after and when you're looking for people for advice, don't necessarily be stuck in these like echo chambers at the Facebook groups, where it's a bunch of owner operators that are clueless, are telling you what to do because they've been doing it for 20 years and that's. That's a dying breed of people, because they're the ones probably complaining that they're slow this year, as opposed to like always innovate, always evolve and try to be as like in front of the curve and in front of the crowd as you can in my last five years of doing this is the trend is the only customer that they are attracting is you, which is the new pressure washer, or the pressure washer looking for answers, or the pressure washer that needs help.
Speaker 2:There's a few types of gurus. It's the guru that wants to teach you the business side of things, which half the time they're not doing the things that they're trying to teach you. And then the other one is usually is like a somebody that's invented some sort of gadget and they're trying to sell you on their products that they have come out with.
Speaker 1:Exactly.
Speaker 1:Yes, they're they're selling a high level business strategy that you can YouTube or, like you said, they created a new way of pressure washing and, instead of using a $7 downstream injector and a pressure washer, this is that special roof pump that you only have to buy through me for 2,500 bucks and it's upstreaming, downstreaming, cross-streaming. They're selling you the new flavor of the week and that's not what the professionals use, because the professionals have to show up every day. They got employees doing their work where they're doing two thousand dollars a day and they can't have something new and and break like. There's guys who who would rather rather chase a thousand dollar job and do one of those jobs every every couple days and say, oh I, I'm killing it. What are you guys talking about? And then there's other people who are saying this is our business and we do a thousand jobs or 800 jobs and we are a slam pack fool.
Speaker 1:So be careful who you're looking at. The guy that's doing it on the side, where he doesn't need to make money or provide for a family doing this, he can get away with doing these one-off jobs and finding somebody who wants to overpay for a family doing this, he can get away with doing these one-off jobs and finding somebody who wants to overpay for a service. But look after people who are in the trenches or doing this. Don't just gravitate towards these people who are always active in social media groups, because I'll tell you what if somebody's active in a social media group, they're trying to sell you as the customer. They're not investing their time helping you because they want to help you. They're not pressure washing houses. They're in here pretending to and they're trying to trick a bunch of newbies to follow their advice, and usually there's a paid service on the other end of it yeah, yeah for sure.
Speaker 2:And then the, the next thing I know. We talked about the crm, we talked about, uh, we talked about the portis of a website, we talked a little bit on gurus and stuff like that, and then the next thing I was going to talk about was making sure you, you do have equipment. I know I just said a minute ago the equipment doesn't matter. Um, the, the equipment does matter, but the getting yourself set up in order to get the equipment to be able to serve your customers, there's just a right way of doing it, right. So the four gallon a minute is a perfect beginning machine. You do not need to have the eight gallon a minute machine.
Speaker 2:I can go out and I can do three houses a day with a four gallon a minute machine. No problem, no struggle, whatever. But once you get to the point and doing more than I'd say two to three houses a day then you probably want to invest in yourself, invest in a nicer equipment. And then, once you get that nicer equipment, the biggest thing is making sure you're maintenance that equipment, because all you are is a one belt layer or you know, you never know a seal away in a pump from going bad. Luckily I have three of these machines, so I can just take one off, put one on, do whatever. Always make sure you have two of everything.
Speaker 1:Yep, oh, rings. Like you said, belts, make sure you're, yes, like everything breaks. If, if people are trying to tell you oh, if you just wash out your downstream injector every time, it won't, it won't blow up, it won't, you won't have issues there. I mean like I don't know, if you guys do the trick that we do the spring and the ball in there, you can stick like a uh, what we'll do?
Speaker 1:is like yeah, we'll stick a pay-per-click in there and kind of like reset it here and there and say it's not pooling fun and we'll do that to help us get away. But we always carry like four or five in our truck because they're cheap, keep them on the truck. You'd hate to be on a job and say, man, I can order this, but it's going to take until tomorrow to get this and this 20 downstream injector is going to cost me a whole day of productivity. So that was one of those things we we learned the hard way in the beginning. But now, even with hoses too, like we always try to keep like an extra a hundred foot of hose in a truck because, like you said, you never know when you're going to blow one and you don't want to be like having to go back another day because you only got a hundred foot section of hose and you got to loop around somebody's house to clean stuff. That was what happened to us on uh on friday. And and then o-rings too, those those things.
Speaker 2:If you don't carry your o-rings you're going to be uh, you're going to have like a 10 cent o-ring cost you a day the biggest thing with o-rings with me, matt, is I always have them in the truck but I can never find them because they're in like a little baggie or something it's always a pain in the tail, and it's always when I absolutely need them oh yeah, yep, that's, that's fun.
Speaker 2:I'm trying to think other things that um hoses too yeah unless you want to run to the store and get a hose, make sure you have a hose in the truck, that's. I've had to reel my hoses up last minute and have to run, and it'd take an hour of my day, just because I busted a hose, to go get another hose and plumb it back in the truck or whatever I need to do.
Speaker 1:Yep, Never, never, fun times. Another thing to keep some uh I, I looked out we were doing a job down in our college that we washed Presbyterian college and I hit a. I uh hit a rock under the surface cleaner and it hit the swivel and it snapped the swivel off of my bottom of my pressure washer. So it cross threaded all that stuff. Luckily I had an extra swivel in my truck too.
Speaker 1:So like surface cleaner tips, swivels, stuff like that, Like if I broke that swivel tip I would have had to leave order a new one and then come back another day because what are you going to had to leave order a new one and then come back another day because what are you gonna do? Not have a service cleaner? So like stuff like that, you learn the hard way. So it's like like we talk about equipment yes, equipment's important but like don't think, oh, once I buy this one machine for eight gallon machine, for what four thousand dollars I'll be set account for like right yeah, account for maintenance, account for hoses and and like you, look at these skids and you're like man, why is this kid so expensive?
Speaker 1:a lot of times I mean it's not the pressure washer that's expensive, it's the, it's the reels, the hoses, the guns. Like that stuff adds up and I mean you'll spend thousands of dollars on hoses every year and and that's just because we're we're using them and you got bleach, you're dragging it around all day long. So that's that's where the stuff adds up. It doesn't add up. When you buy that three or four thousand dollar pressure washer, I mean you pay that off in in half of a week of work. It's the maintenance and the upkeep of that thing for the thousand, two thousand hours. That that's what costs you money absolutely, and I believe you.
Speaker 2:Uh, you actually put your skate together yourself. By the time you were done, you said you would never build another one. Was that right?
Speaker 1:yeah, yeah, yeah. Clay's got all the fancy stuff through c3, so if you guys are in the market, that's, that's where you need to go I.
Speaker 1:I was kind of I was doing more of like the budget build. I didn't want to spend a ton of money up front. I was like, okay, I have a trailer, I was just putting stuff together. It is a pain. You don't have to build your own skid. Nowadays you can buy them from somebody pre-made. Like Clay was saying, it's nice to be able to With his setup, he's got everything there, he's got his powered reels. Like you got the stuff plumbed correctly. You don't have to get a rig and figure it out, because there's a lot of times you'll buy something. You're like oh, I bought the wrong size hose, I cut it. I can't return it, I wasted money. And oh, I bought the wrong pump for a 12 volt. I don't know how to wire it correctly.
Speaker 2:I'm getter rigging this versus just buying it completely together where you know it's going to work and then, at the end of the day, time is money, time is money, for sure, and you want to make sure you got everything correct because you don't want to go down on you on the top right yep, and then, like you said, with 12 volts, you probably should keep it an extra pump here and there, just so you're not running into issues.
Speaker 2:Yes, yes, and those relay switches. I just replaced the pumps all together because I can't stand messing with a relay relay switch and adjusting those and all that crap.
Speaker 1:I can't ever get rid of the poles yep, and I don't run a 12 volt but I'll probably get a 12 volt for my f-250 truck. But the chevy truck I run we have an air 45 on the side and I cracked the blend manifold that I need. I need to essentially buy a new manifold. Uh, when it was cold we were doing work in the wintertime, I had a pinhole crack and of course when you're blowing like 11 or 12 gallons a minute through it, it's starting to open up. So we started noticing we're doing roof washes and we got four percent bleach or or six percent bleach whatever strength was blowing out of a pin size hole into somebody's dirty driveway. So they got a nice clean spot in their driveway and I that kills me more than anything when you if you're not cleaning the driveway and then it's a dirty driveway and you have this like bleach clean spot it looks.
Speaker 1:It looks terrible in my opinion and it's like all right, well, I gotta buy another manifold for this thing just to repair it.
Speaker 2:It's almost as bad as your truck leaking oil on the driveway.
Speaker 1:I I had. Yeah, we've had a situation like that too. You clean the guy's driveway and then you leave a little bit of oil in it. You're like like frick.
Speaker 2:Yeah, so the last topic that I have I don't know if you have any more after this, but the last topic that I had wrote down was that made me money or that has made me money is networking with my competitors.
Speaker 1:I think that's a great one.
Speaker 2:As crazy as it sounds, networking with your competitors, you can make money, believe it or not. And what I mean by that is you may have a guy, you may be busy, and let's just say, okay. So I'm busy this week and I have a car wash that I had to quote and it's going to be about a $6,000 job. So I called up Matt. I said hey, matt, if I can land this job, are you able, available to help me on this day? And we just split the money. I mean that's three grand in a day. It's two guys that know what they're doing, they know what we can get in and out. We can make, you know, six grand in a day, three grand a piece, and boom, we're done. And it's good collaboration. You can talk, you can learn stuff from each other, and it's good. I think it's good for the community as well.
Speaker 1:I think so too, and one thing that's cool with that as well, because Clay and I both sit kind of at the top of our market with marketing and Google and a lot of times we're shopped against each other and people don't always know that we're friends and they don't always know that we have this podcast together. So I always like whenever I hear like oh, we're shopping around and I'm like oh, who are you?
Speaker 1:shopping around with and then like they're like c3. I'm like, oh, yeah, like great guy, we have a podcast together. It is funny because people are like almost taken aback because they think, oh, as competitors we have to hate each other, we have to like try to like steal each other's business. But I'm like, no, it's very collaborative relationship we have, and not only does it push each other to like, hey, grow. And then say you're doing this over here, and then I don't have to figure it out myself, you can, you can talk to and I can kind of gauge each other and say, all right, well, that didn't work for you, I don't want to try it.
Speaker 1:Or I'm doing something and you're like, well, I don't want to scale this fast, because that seems like a pain in the ass, and you kind of lean on each other and, uh, it's, it's also good from the standpoint of like, hey, I have a part that broke, can you help me? And then vice versa, stuff like that um, so yeah, instead of viewing everybody as your enemy out to get you and saying, oh, these people are killing the market, why don't you connect and be friends with them? Because I remember back in the day like a lot of the pressure. Washer buddies were friends of mine and then like we'd go out or they'd see something that I'm doing and they're like, hey man, you're like striping up these driveways because you got a clogged tip, or your tips are not the right way, like you're doing something wrong. Or they're like, why are you downstreaming out of a bucket that's called XJET? Like that saves you so much time because somebody is better at what you're trying to do and they can make you not look like an idiot.
Speaker 2:And that's kind of the beauty of having relationships with guys in the industry yeah, I mean, uh, I can't count how many times I've had to call another pressure washer and tell them I need help, or call and ask them about something. If they've ever had an issue that they've helped me with before, or like how we met the surface cleaner deal, loaning each other machines and stuff like that, just it's a very. I think it's very healthy as a business owner to surround yourself with like-minded individuals, because just a regular individual even you know anybody else that's in the home service industry it's all the same thing. You can just surround yourself with people that are light-minded and that might give you some ideas and plug the holes that you're having trouble filling. Then make you a lot of money.
Speaker 1:Yep, and at the end of the day, it's not all about money. It's about your mental health, your happiness and having fun. If you're trying to do everything yourself, it's going to be a miserable road. You're not going to learn as fast, you're not going to make as much money and, like Clay says, when you're stuck on a big job and you're like, hey, could I have your help for Saturday, you can price and win things accordingly.
Speaker 1:Versus you're like, oh man, I don't have this extra truck or I don't have an employee ready to do this. Or like I wouldn't want to trust an employee on a job and some some jobs. You want to loop in an owner operator guy or you want to loop in another guy who's the business owner, because you don't want to just have a bunch of employees willy nilly spraying stuff or doing stuff that could damage property, like my employees are great, but there's things that I do and I'm on the job for then my guys are so like kind of higher end tickets, stuff that takes a little more attention to detail or more knowledge. You loop in a buddy, you loop in somebody who's that same level playing field as yourself you can really tackle big projects together and the guy I work with, aaron, it started the same way.
Speaker 1:It was like we collaborated together. And then he's like well, I don't want to just keep subbing you pressure washing jobs, how about we just merge stuff together? And then I opened up a whole division that he runs solely the ceiling division, with concrete ceiling and paver sanding, and that that worked and started the same way that our relationship clay and I did. Like, instead of saying oh, I'm going to compete with you, I'm going to try to nickel and dime and sub stuff to you. It's just like how about we collaborate here and build something bigger and then you can run in this lane and like max out your profitability of your time and everybody wins.
Speaker 2:so yeah, I think the biggest thing that I see in our and just specifically our areas, it's just the guys let their egos get in the way more than more than anything. And, um, I've had a lot of guys blog me on facebook, delete me on facebook, but then when they see me on the road or they see me out in a neighborhood, they start waving at me and it's just like come on, man, I tried to be friends with you a long time ago and, uh, I think it's just.
Speaker 1:I think it's just an ego thing yeah, don't let your ego because if you got an ego you probably aren't doing anything. And that's not hating or anything like that, but like when you're putting up real numbers, you don't have time to look around and try to compare yourself to other people, nor do you care. Like clay and I, we put up big numbers and it's like you're kicking ass. I, I, clay, clay will put up humongous numbers for us, like running a truck solo with, with what he's doing this, and I'm like I have no interest in doing that. Like you're almost putting up numbers that we're putting up with two trucks solo, which is which is nuts. And I was like I, I don't want to compete there. That's, that's your trophy, that's your thing. Like keep killing it.
Speaker 1:So like there's no ego at all. It's just like hey, that motivates me to push harder. I'm like if he can push this out with one truck, I need to squeeze more out of my two truck situation. And and and again. It's just like it's all fun camaraderie. It's like you don't want to hang out with somebody who's complaining and bitching about like, oh, the market's terrible, there's too many people in here, cause if if you're hanging out with people like that and you've got ego problems, it's just going to pull you down and your business is not going to be where it needs to be and you're not going to be a fun person to hang out with Because, like, at the end of the day, this is we're doing this to make money, we're doing this to be successful and it's not just a gripe and bitch and moan all day long.
Speaker 1:If that's your attitude and you got ego problems, get a job, because you don't deserve the. You don't deserve to have your own business. And it is kind of like what we've talked about in previous episodes Like business isn't a chore, like we actively choose and we're blessed to be able to do our own business, like a lot of responsibility comes with that and we need to like not be entitled about it. We need to say, hey, I'm thankful, I can like do my own thing and it just requires a lot of work and it's almost a privilege. So be in collaboration with people who view it that way and you're always going to like. It's like that quote like raising tides, raise all ships, or whatever the quote is. It's like, hey, you want to be around people who are winners. Because if your crowd is bitching and moaning and trying to like have their ego and being mad. Just cut those people instantly out because they're not worth your time.
Speaker 2:It's only going to weigh you down.
Speaker 1:Yep, because you'll, you'll, you'll, figure out real quick who your friends are. When you start a business, everybody loves you in the beginning, but when you start getting successful at it, that's when their real feelings come out, and it's kind of like everybody hates a winner man.
Speaker 2:Look at the look at. Look at everybody who wins all the NASCAR races Everybody. You know they're not a fan favorite, more than likely. Um. And look at your top football teams. Nobody likes the top football teams, the basketball teams, and I could go on and on about it. I mean, it's everything. Nobody likes a winner.
Speaker 1:You got Dabo and then you got like Sanders over here. Yeah, nick Saban Like no, they got all the haters in the world and it's like, hey, the more haters you got, the more people that are coming at you, the better you're doing.
Speaker 2:It's like you're over the target. When you got haters.
Speaker 1:When you don't have any haters, nobody cares about you. You're doing something wrong. So don't try to please everybody, don't try to like make people feel safe and comfortable around you because, hey, like they're, like they're gonna feel challenged of, like we're saying, their ego and if, if somebody always has to be one up and you are doing better than you, or like having an excuse, you don't want them in your circle no, there's a lot of those around.
Speaker 1:Yep, that's why there's like the 1% is at the top and everybody else is at the bottom, like, hey, it takes a lot to grow a business. It takes a lot to be successful. It's a lot of hard work, commitment and dedication. Just because somebody says they're a business owner doesn't necessarily mean they are, and they're probably just a few years away from having a job again. So don't allow the opinion of these people to pull you down and sucker you back into that trap. So, like, the most important thing is just like keep pushing ahead, believe in yourself, surround yourself by good people and everything else will take care of itself and you'll figure out like you got customers or you're like usually your number one fans, cause they sense that energy too.
Speaker 2:Yeah, I had a lady the other day. That's exactly what you just said. She just said man, I'm so proud of you. I've been following you, I see what all you've done and it's just amazing to see how far somebody can come in just a few short years. So 100. Your customers are watching you. They're your biggest fans.
Speaker 1:Think about it yeah, think about it. It's like it's easier to make a friend out of a customer than a customer out of a friend. A lot of my friends like if I like them, yeah sure I'll do stuff like friend discount, but more times than not, my my friends are like my business owner, like Clay and Aaron and all these other guys, and also like customers that have been using me for five or six years. I got customers in my CRM. We have like $10,000 worth of business back and forth over the years and they've become good friends, their fellow business owners, and it's like that's the energy that resonates with success. You don't want to be like looped into people that you're friends with, making 20 bucks an hour whenever you're working hourly, because, honestly, I don't have much. I don't have much in common with those people anymore. So our conversations aren't really going to elevate each other. It's going to be kind of weird sometimes. So figure out that circle that allows you to grow and doesn't judge you and encourages you 100%.
Speaker 2:I think, that's a good closing statement there.
Speaker 1:Yeah, I think that's good and that's like, hey, you listen to the Wash Bros, you guys are already investing in yourselves and leveling up your game and being around good energy. So that's all I got. I hope everybody had a good Mother's Day and is knocking it out of the park as we're going into May and our busy season.
Speaker 2:Yeah, busy season's here. Make sure you're getting all you can while you can Make the most of it, because december and january come around pretty quick. When it slows down and, uh, you'll be wishing you would have pushed a little harder in may if you ain't pushing harder now, for sure yep, yep, yeah.
Speaker 1:You have the whole off season. If, if you're, if you're tired, if you're drained, if your body's saying, oh man, I just want to take a break, I want to take my foot off the gas, I want want to slow down my ad spend. Just think about how you're going to feel in December, through January and February, when you're wishing you pushed so hard this month.
Speaker 2:And you had all that money to go on vacations, like me in January.
Speaker 1:Yep, yep, that's all we got for this episode. Appreciate you guys for watching and follow us on our socials and like and subscribe. You got anything else you want to say.
Speaker 2:Yeah, just give us a follow. Follow my personal page, clay Smith. Follow my business page C3 Watch Pros. I got a TikTok page Pressure Wash Guru. It's the Pressure Wash Guru. Follow Matt's personal page, matthew Jackson. Follow his business page Matt the driveway guy. And, last and foremost, make sure you follow the wash bros group. Um, if you're a pressure washer, fellow pressure washer want to collaborate with us in that group. Um, and then the wash bros podcast page on Facebook, and then Spotify, youtube and Apple podcasts to make sure you listen to, to all of our episodes and follow our journey.
Speaker 1:Tons of tons of good advice and it's cool as we've been doing this. We're at the 14th episode of our kind of like, our rebrand, where we're doing it weekly and we're starting to get people reach out to us and it's super cool to connect with you guys and see where you're at, what part of the country you're at, how we've helped you. We've had a guy the other day. He reached out and he said hey, I've been watching your show. I finally hit a thousand dollar day. Like that's, that's awesome. Like you, you're able to listen to a show for free and it doesn't take any energy out of your end or any money out of your end, and by just listening to what we're talking about, episode after episode, you're able to apply it to yourself and make a thousand dollars a day. And that is that is awesome. That's huge money. Think about, like when you and I first started, you're like a thousand bucks a day. Man, I could. 200 bucks a day is more than I've ever made. So, like it's like all about leveling up, continuing growing your business, growing yourself as an individual, and it's just a fun, fun thing to be a part of. And, uh, couldn't do it without everybody in the audience who's listening, and it's always fun to clayo post on his personal pages where you're like whoa, we, we have people in different parts of the world listen to this. That's that's super crazy to me. So, but that's that's everything.
Speaker 1:We got this episode and, if you guys want to, I got a book on amazon. No pressure, pressure washing. This will be my shameless plug. It's free. On kindle unlimited. There's an audible version for free. It's pretty much the 22 steps of how to make your first six figures. If you're listening to this, you want something that you can read. It. It's 80 something pages. It's got pictures in it. For those you can't read, pick it up on Amazon or it'll be in our Facebook group, the Wash Bros group that we're talking about. But that'll be everything. We'll see you guys on the next one. Peace out.
Speaker 2:Peace.
